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Use the top search or the sidebar to quickly find how to do something: hours, closures, menu, orders, bookings and settings.

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Hours and closures

Venue opening hours

Set opening/closing hours correctly: they are shown on the public page.

#orari-del-locale

How do I change the venue opening hours?

In the restaurant panel, open the Hours section and update days and time slots.

Save and check the public page to confirm the change is visible.

  • Update your special (holiday) hours first, if you have any.
  • Use clear ranges (e.g. 12:00-15:00 and 19:00-23:00).

Where do I set the closing time?

The closing time is the end of a day time slot. Set it for each day or slot.

  • If you have a split shift, use two separate slots.

Can I set different hours for each day?

Yes. Configure different time slots for each weekday.

  • Mark the weekly closing day as “Closed”.

Hours and closures

Order hours and time slots

Define when ordering is available and which time slots customers can select.

#orari-ordini

How do I set the order opening time?

In the restaurant panel, open Order hours and set the opening time.

Available time slots start from that time (unless you use manual selection).

  • Set a realistic time based on kitchen and staffing.

How do I set the order closing time?

Set the order closing time: after that time, slots will not be offered.

  • For delivery, you can also use the delivery cutoff time.

How do I set the delivery cutoff time?

Set the delivery cutoff time: for home delivery, slots after this time are hidden.

  • Useful to avoid deliveries too close to closing.

Can I manually choose which time slots are available?

Yes. Enable manual selection and pick the time slots you want to offer.

If you do not select any, the system offers all slots between opening and closing.

  • Recommended for irregular shifts or limited capacity time windows.

Hours and closures

Temporary closures and holidays

Manage extraordinary closures without permanently changing your standard hours.

#chiusure-e-ferie

How do I mark a temporary closure?

Enable temporary closure from the panel: an alert will be shown on the public page.

  • Use it for unexpected events or short closures.

How do I set planned holidays?

Add a date range under planned holidays. The public page will show the period.

  • Set an end date to automatically return to normal.

What about special days or holiday hours?

Create a specific exception or temporarily adjust that day, then restore standard hours.

  • Always re-check the public page after changes.

Menu and dishes

Create and edit dishes

Add menu items with description, price, category and availability.

#gestione-piatti

How do I add a new dish?

In the panel, open Menu and create a dish by filling name, description, price and category.

  • Mark it as available to make it orderable.
  • Keep descriptions short and about the ingredients.

How do I edit an existing dish?

Open the dish, update the fields and save.

  • Changes are reflected on the public page after saving.

Why is a dish not visible on the page?

Check that the dish is available and the venue is active.

  • Also verify the category and display ordering.

How do I temporarily mark a dish as unavailable?

Disable the “Available” toggle in the dish form: it will no longer be shown to customers.

  • Useful for sold out items or missing ingredients.

How do I add or change a dish photo?

In the dish form, upload a new image in the Photo field and save.

  • Use optimized images to keep mobile loading fast.

How do I set a dish as “Dish of the day”?

Enable the “Dish of the day” toggle in the dish form and save.

  • Use it to highlight a promo or seasonal dish.

Can I associate the dish of the day with a weekday?

Yes. If available, set the Weekday field in the dish form to indicate when the dish is offered.

  • If you do not set a weekday, it is treated as a generic “dish of the day”.

Menu and dishes

Sizes (Small/Regular/Large)

Sizes let customers choose a price variant (e.g. 26 cm, 32 cm).

#taglie

How do I create a new size?

In the panel, open Sizes and create an entry with name/label and a price delta.

  • A delta of 0 uses the dish base price.

How does a size price delta work?

The price delta is added (or subtracted, if negative) to the dish base price.

  • Example: base €10 + size +€2 = €12.

Can I set a default size?

Yes. Mark one size as default: it will be preselected in the customization modal.

  • Keep only one default size to avoid confusion.

How do I order sizes (small to large)?

Set the Sort order field: lower numbers appear first.

  • Example: Small 10, Regular 20, Large 30.

How do I enable sizes for a dish?

In the dish form, enable “Enable size selection” and save.

  • If you have no sizes configured, customers will not see any options.

Menu and dishes

Extras (add-ons)

Extras let customers add optional items to a dish (e.g. extra mozzarella).

#aggiunte

How do I create a new extra?

In the panel, open Extras and create an entry with name and price.

  • Mark it as available to make it selectable.

How do I disable an extra without deleting it?

Disable the “Available” toggle for that extra: it will not be offered to customers.

  • Useful when an ingredient is temporarily unavailable.

How do I order extras?

Set the Sort order field: lower numbers appear first.

  • A practical grouping is cheeses first, then meats, then vegetables.

How do I enable extras for a dish?

In the dish form, enable “Enable extras” and save.

  • If there are no available extras, customers will not see add-ons.

What is the difference between sizes and extras?

Sizes change the price based on a chosen variant. Extras add optional items on top of the dish.

  • Example: Pizza “Regular” (size) + “Extra mozzarella” (extra).

Menu and dishes

Ingredients and allergens

Add allergens and helpful notes to reduce mistakes and increase trust.

#allergeni

How do I set allergens for a dish?

In the dish form, select the relevant allergens and save.

  • Keep descriptions updated if ingredients change.

Can customers add notes?

Yes, when enabled. Notes can cover requests like “no onions” or “well done”.

  • For allergies, customers should contact the venue for confirmation.

Orders and bookings

Order management

Orders are sent directly to the restaurant through the system.

#gestione-ordini

Where can I see incoming orders?

Open the Orders section in the restaurant panel to see the list and details.

  • Always check customer details and notes before confirming.

How do I update an order status?

Open the order and update the status according to your workflow.

  • Use consistent statuses to avoid confusion.

I am not receiving orders: what should I check?

Check venue status, dish availability and that the public page is reachable.

  • Also verify notification settings and internet connectivity.

Orders and bookings

Booking management

Bookings are submitted by customers through the public form.

#gestione-prenotazioni

Where can I see bookings?

Open the Bookings section in the restaurant panel to see requests.

  • Contact the customer to confirm if needed.

How do I manage areas and seats?

Use areas (room, veranda, garden) and notes for special requests.

  • Update availability if an area is temporarily closed.

Can I temporarily disable bookings?

Yes. Disable the booking feature from the panel or enable temporary closure.

  • Useful for events or fully booked days.

Orders and bookings

Tables and dining room

Create and organize tables to assign them to bookings and manage capacity.

#tavoli

How do I create a new table?

In the restaurant panel, open Tables and create a table with name, seats and area.

  • Example names: “Table 1”, “Room A”.

How do I set the number of seats for a table?

Set the table seats value: it helps keep availability and assignments consistent.

  • Update it when you merge or split tables.

Can I set a table area (indoor/outdoor)?

Yes. Choose an area (e.g. indoor, outdoor, private room) when creating or editing a table.

  • Areas make filtering and assignment faster.

How do I disable a table without deleting it?

Disable the table “Active” status: it stays stored but is not used operationally.

  • Useful for out-of-service tables or maintenance.

How do I assign a table to a booking?

Open the booking and select a table in the Table field, then save.

  • If you do not see tables, make sure you created them and they are active.

Delivery, takeaway and payments

Delivery and takeaway

Configure available order types and pricing rules.

#impostazioni-consegna

How do I set a minimum order?

Set the minimum order amount in the venue settings in the panel.

  • The threshold is shown to customers during checkout.

How do I change the delivery fee?

Update the delivery fee in venue settings and save.

  • Double-check cart totals after changes.

How do I enable/disable delivery or takeaway?

Select the supported order types (delivery, takeaway, table) in settings and save.

  • Disable delivery temporarily when the service is not available.

Delivery, takeaway and payments

Payment methods

Choose which payment methods customers can select at checkout.

#pagamenti

How do I enable cash payments?

Enable the supported methods (cash, card on delivery, online) in the panel and save.

  • Disable methods you do not support to avoid misunderstandings.

Can I enable online payments?

It depends on configuration and active integrations. If you do not see it, ask the admin to enable it.

  • Define the customer flow and confirmations before enabling.

Languages and public link

Languages and translations

The public page supports multiple languages through the language selector.

#cambio-lingua

How does language change on the restaurant page?

Customers can switch language from the selector. The page reloads and the URL updates to the chosen locale.

  • Make sure the needed languages are enabled in the system.

What is translated?

The interface and standard texts are translated. Dish names/descriptions depend on what is entered in the panel.

  • For fully multilingual menu content, ask the admin for extensions.

Account and security

Access and common issues

Quick tips to solve missing sections or expired sessions.

#accesso

I cannot see some panel sections: why?

This usually depends on your user permissions. Some features may be restricted.

  • Ask the admin to enable the missing section.

Should I log out when I am done?

Yes, especially on shared devices. It is a good security practice.

  • Avoid saving passwords on public/shared devices.

Account and security

Permissions and responsibilities

Give each user only the permissions needed for their role.

#permessi

What permissions should I assign to staff?

Assign the minimum needed: e.g. manage orders/bookings without editing venue settings.

  • This reduces the risk of accidental changes to hours and prices.

When do I need an admin?

For global settings, special activations and multi-venue management.

  • For online payments or integrations, involve the admin.