How can we help you?

Find the restaurant, browse the menu, add dishes to the basket and confirm. You get a notification when your order is ready.

Go to the restaurant's page, tap “Book a table”, pick a date and time and enter how many of you there are. You get a confirmation email straight away.

You can pay online by credit or debit card through Stripe, or choose to pay on delivery or on collection, depending on what the restaurant has switched on.

Yes. Owners update availability and prices from the dashboard in real time. If a dish is unavailable, it does not appear on the menu.

After ordering you get a link to the tracking page. You can follow the status live: confirmed, being prepared, ready, out for delivery.

Just Eat, Glovo and TheFork keep 25% to 35% of every order and keep the customer's details for themselves. With Serbidi you pay a fixed monthly fee and hand over not one cent of commission. The customers stay yours: emails, order history and preferences are in your dashboard. Beyond orders, Serbidi includes the QR menu, digital HACCP, reservations, staff recruitment, supplier management and analytics — your venue's whole operating system in one tool.

Every new account includes 1 days of free trial to test every feature, with no credit card. The Free plan is free forever, with the QR menu and a public profile. Paid packages start at €29/month (Start) for the full menu, orders and stock, up to Business with the entire platform and complete HACCP. All prices include VAT: what you read is what you pay. On no package do you pay commission on orders. See the Pricing page for the details.

Click “Register your venue” on the homepage, enter your restaurant's details and create your login. The profile is online in under 5 minutes.

Orders appear in the owner dashboard in real time. You can switch on email notifications for every new order and handle everything from your phone too.

No. Serbidi takes no commission on orders. You pay only the fixed monthly plan, whatever the volume. Every euro you take is yours.

Absolutely. The Free plan lets you build the digital menu with a QR code to use in the dining room, without switching on online orders.

Yes. You can upload a logo and photos, edit the description and set your opening hours. The paid plans include advanced page templates and more customisation.

Serbidi replaces paper registers and spreadsheets with a digital module you open from a phone or a tablet. You record temperatures, track lots, manage expiry dates and archive everything automatically. Every entry is saved with a timestamp and the operator's signature, and exports to PDF in one click.

Yes. You can record temperature readings for every fridge, cold room or chilled counter. Each reading is saved with the date, the time and the operator. The system flags out-of-range temperatures on its own.

Yes. For every delivery you can enter the lot, the supplier, the expiry date and the quantity. Serbidi warns you when a lot is close to expiring and keeps a full history, always there for an inspection.

Yes. All HACCP data is archived in date order, exports to PDF and can be checked moment by moment. During an inspection you can show the registers straight from the screen or print them in seconds.

Yes. You can print labels with the product name, preparation date, expiry, lot and allergens. The labels work with the common thermal printers.

Every raw material can be linked to its supplier and its purchase lot. If there is a food alert you can trace back quickly to every dish and every order that used that ingredient.

Not today: temperatures are written down by a person. On each fridge's record you can note the code of the sensor you fitted, so it stays written which unit watches what, but the reading does not arrive on its own. Connecting sensors directly is something we want to do, and when it exists we will say so here: we would rather tell you how things stand now than have you buy a sensor the software cannot read.

In the owner dashboard, under Staff, click “New listing”. Enter the role, the requirements, the hours and how to get in touch. The ad appears on Serbidi Jobs and you can share it on social media in one click.

Posting listings is included in the paid packages at no extra cost. The Free plan does not include the Staff module.

Candidates find the listings on Serbidi Jobs, create a profile and send their application with a CV attached. You get a notification for every new application and handle it all from the dashboard.

Yes, a quick registration is needed to send an application. That way every application comes with a profile and contact details that can be checked.

Yes. On the Pro and Custom plans you can browse the available profiles, filter by role and town and contact directly the candidates open to something new.

No. Serbidi runs entirely in the browser, for customers and owners alike. The dashboard is built for phones and tablets.

Write to us and we cancel it: in the dashboard, under Subscription, there is a button to contact us, or write to info@serbidi.it. There is no button that cancels by itself, and we are not saying that to keep you: we would rather tell you how it actually works. The account stays active until the end of the period you have already paid for, then goes back to the Free plan on its own, and your data stays where it is.

Yes. We use encrypted HTTPS connections and storage on European servers, and we never sell data to third parties. Every restaurant works in an isolated environment: your data is never reachable by the others. See our Privacy Policy for the full detail.